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Set Up SMTP / IMAP Emails

By setting up your emails via SMTP/IMAP you can send emails directly from SILQ. However, you cannot receive emails.

In order to connect your email to SILQ via SMTP/IMAP, please follow the below steps:

  1. In the top-right corner of the SILQ window, click your profile silhouette, then click My Profile 
    SMTP (1)-1
  2. On the left-handside navigate to Preferences  
  3. Scroll to the bottom until you find SMTP Configuration
    SMTP_2-1
  4. The below fields should be available.
    SMTP_3

5. The fields are explained below:

Email Address - Type in the email address you want to use in SILQ

Server - Please confirm with your email host provider what your server is, however it is normally something like mail.yourdomain.com.au

Port - it is normally 587, however please confirm this with your email host provider

SSL - this is normally ticked on for security reasons, however your email host may request that you untick it

Username - normally is simply your email address

Password - this is the normal password you use to sign in to your emails

6. Once done, click on save.

7. Navigate to the Generate Documents button in the matters window and generate an email template.

8. Check that you can send an email. If you are unable to, this means there is something not quite right in step 5. Please navigate back to Email Configuration and make the necessary amendments.