- Help Centre
- Invoicing
- Receipts & Credits
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Setting up SILQ
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Getting Started with SILQ
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Financial Management
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Advanced Accounting and Reporting
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Trust Accounting
- Trust Accounting
- Controlled Money Receipts
- Statutory Deposits and Receipts
- Entering and Transferring Unknown Deposits
- Trust Accounting Chart of Accounts
- Trust Reporting
- Deposit Adjustments and Withdrawals
- Trust Account Bank Reconciliations
- Trust Reconciliation Example Scenarios
- Trust Transaction Dating and Trust Money Recording
- Trust problem trouble shooting
- Protected Trust
- Automatic Bank Feeds
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Legal Details
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Document register, Document templates and Court Forms
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Using InfoTrack in SILQ
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Using SILQ Outlook Add-In
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SILQ & Word Integration
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Exporting Data
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Invoicing
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Using SILQ
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Reports
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Emails in SILQ
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Estates
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Time Entries
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MYOB
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Xero
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Dashboards
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Budgets
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Permissions
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Contacts
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SILQ Security
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Early Access
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Moving to SILQ
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What's New
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SILQ Desktop
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Subscription & Billing
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Lexon Integration
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Firm Directory
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Pricing Plans
How do you return/refund a credit to a client?
Credits linked to a Client or a Matter can be returned to your client and recorded in SILQ.
The simplest way to refund/return monies to a client that are sitting in SILQ as a credit is to:
1. Create a Matter Expense for the same amount of money as the credit - on the matter expense you can put in a note to signify that it is a refund
2. Create an invoice with just that matter expense on there
3. When the invoice is created, SILQ will detect that there is a refund and will ask you if you want to use that refund, you should say yes
4. The invoice will be paid off in SILQ and you can simply refund the actual funds from your business bank account