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Administrators & Assistants: Getting Started

Legal assistants and administrators support fee earners by handling critical administrative tasks. Learn how SILQ helps streamline your daily work and improve team efficiency.

As an administrator or legal assistant, you play a critical role in supporting the smooth operation of your legal team. From preparing and formatting documents to managing deadlines, client correspondence, and diary entries, your work ensures that fee earners can focus on legal strategy and client representation. Your attention to detail and organisational skills directly contribute to the efficiency and professionalism of the practice.

This article outlines how SILQ can help you manage your day-to-day responsibilities with ease — including document generation, matter updates, task tracking, and communication — all within a centralised, user-friendly platform designed for legal support staff.

Tip: You may want to bookmark this page to refer back to again later.

Getting Started

Getting the most out of SILQ

Logging onto SILQ

SILQ terminology

Custom list views

Getting support

Suggesting a feature

Managing Contacts & Matters

Creating contacts

Creating matters

Understanding matter strategies

Automatically adding fees to matters

Conducting conflict checks

Recording Time

Entering time into SILQ

Moving time to another matter

Recalculate time entries

Split time entries

Managing Documents & Emails

Document Storage

Document Templates

Generating & saving documents

Email Templates

Court forms

Precedents

Managing Workflows

Tasks

Workflows

Managing Fee Earner Diaries

Using the calendar

Using the combined calendar

Reporting on Matters

Aged matter summary

Matters opened report

Categorising matters for reporting