Trust problem trouble shooting
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A trust initial balance with a negative/overdrawn matter ledger balance

If you're stuck in a situation where we have to import a trust ledger balance that is overdrawn

This should not happen in the first place as matter ledger balances should not be overdrawn and should be fixed before we bring people onboard.

In the event that we were supplied a incorrect trial balance and there are matters that were actually overdrawn and it's too late to redo their trust initial balance import we can record a trust withdrawal, the bank details should be the law firms trust account and make the description explicitly clear that this is a initial balance for an overdrawn account.